Roofing and storm claim answers

Your contractor can quote the repair, but they are often not the right party to argue for what your policy actually pays out. Patton Construction reviews the damage as a former licensed adjuster would, documents it line by line, and then connects you with a vetted contractor from our network for the work. You keep the decision on who does the repair, and you get an independent read on what the claim is worth first.

Denial is common and is not always the last word. The first step is to understand the reason in writing, because the reason dictates what evidence matters: a scope of damage, a code upgrade, a causation question or a documentation gap. We review your estimate and the carrier's letter, mark the specific line items worth challenging, and give you a written action list. That review is free and carries no obligation.

A former licensed adjuster comes out and inspects the roof, documents the damage with photos, and tells you plainly whether a claim is worth filing. You get the photos and written notes whether or not you file. If the damage is not worth pursuing, we say that too — there is no point filing a claim that will not pay out.

It depends on the carrier and the complexity of the file, not on the contractor. The first inspection is usually the biggest variable, because a thorough inspection up front is what sets the scope. Once the file is complete, most straightforward claims move within a few weeks. If a claim is dragging, the delay is usually in documentation, and that is exactly what our review targets.

No. Emergency tarping to stop further water damage is fine and often necessary, and photographs of the tarp are useful. But permanent repairs before the inspection can complicate the claim, because the evidence of the damage itself gets altered. Document everything, tarp if you must, and let the inspection happen first.

It depends on the policy language, which is why we read it. Structure, detached structures, fences, screened enclosures and personal property can all be treated differently, and endorsements change what is actually covered. We map the damage to the policy so you are not relying on a general assumption about what is included.

Yes. Patton Construction is based in Kennesaw and serves Kennesaw and Cobb County, Georgia, and the wider North Atlanta area. We also work alongside a vetted network of licensed, multi-million-dollar contractors when the work calls for a larger build, and we stand behind the match.

Because we vet them. The network is a small, hand-checked group of licensed contractors with the insurance, the manpower and the track record to do storm work properly, and we work alongside them on our own projects. We are not a marketplace listing whoever bids highest, and we do not take a percentage off a job we refer out.

Craftsmanship on the work we oversee is backed by a 10-year craft guarantee. It covers workmanship on the build, which is a different promise from the life of the materials and different again from what your insurance policy covers. We are explicit about which is which so there is no ambiguity when it matters.

Call (470) 422-7898 and tell us it is active. An active leak is a time-sensitive problem, and we will get an inspection scheduled. If the water is coming in right now, tarp the area, move belongings out of the way, and take photos of everything before you clean up — that documentation is useful later.